Mavoko Water & Sewerage Co Ltd

Mavoko Water and Sanitation Company (MAVWASCO) is a utility company focused on providing water supply and sanitation services within the Mavoko subcounty. Its core mission is to ensure access to safe, clean water and maintain reasonable sanitation standards for the community.

The company addresses a current water supply deficit of approximately 30,000 cubic meters per day through expansion of existing sources, development of new water sources, and increased bulk supply. Key infrastructure includes ground and elevated reservoirs strategically located in Athiriver, Syokimau, and Lukenya to enhance water distribution.

For sanitation, the company aims to increase sewerage coverage from 20% to 40% by 2028, with initiatives such as installing handwashing facilities in vulnerable areas like marketplaces and informal settlements, constructing public sanitation blocks, and implementing school WASH programs.

It also focuses on climate change adaptation through catchment area protection and green energy solutions, and reduces non-revenue water from 34% to 25% via technology like smart metering and District Metered Areas. Customer services include bill payments via mobile money (M-Pesa), USSD codes, bank branches, and online portals, with SMS notifications for bills, disconnection alerts, and service updates.

The company operates from a location opposite Athiriver Railway Station, with customer service available via phone, email, or in-person visits during weekdays.