Q: What cleaning services does Jaymin Cleaning Services offer in Kenya?
A: They offer comprehensive cleaning solutions including home cleaning, office cleaning, carpet and sofa cleaning, fumigation and pest control, gardening and landscaping, event cleaning, post-construction cleaning, garbage collection, janitorial services, window cleaning, and support staff placement. They serve residential and commercial properties across Kenya.
Q: How much do cleaning services cost in Kenya?
A: Costs vary by service type and property size. Home cleaning starts from KSh 3,500 for small apartments, office cleaning ranges from KSh 8,000-50,000/month, carpet cleaning costs from KSh 150/sqm, sofa cleaning starts at KSh 1,500 per seat, and fumigation services range from KSh 3,000-15,000. They provide free, transparent quotes.
Q: Are Jaymin cleaners trustworthy and reliable?
A: Yes, all staff are background-checked, trained, and verified before employment. They conduct national ID verification, reference checks, and professional training. Cleaners are uniformed, carry company identification, and are insured and bonded. They have over 10 years of experience serving 1,000+ clients with a high satisfaction rate.
Q: What areas in Kenya does Jaymin Cleaning Services cover?
A: They operate nationwide with primary coverage in Nairobi (including Westlands, Karen, Kilimani, Lavington, and other estates), Mombasa, Kisumu, Nakuru, Eldoret, Thika, Ruiru, Kitengela, Machakos, and other major towns. Same-day service is available in Nairobi and surrounding areas.
Q: Do you use eco-friendly cleaning products?
A: Yes, they use eco-friendly, non-toxic cleaning products that are safe for children, pets, and the environment. Their solutions are biodegradable and free from harsh chemicals. For fumigation, they use WHO-approved pest control products with minimal environmental impact.
Q: How quickly can you provide cleaning services?
A: They offer same-day service for urgent needs in Nairobi and surrounding areas, subject to availability. For scheduled services, booking is typically within 24-48 hours. Office cleaning can be arranged on daily, weekly, or monthly schedules, and event cleaning is coordinated based on event dates.
Q: What is the difference between regular cleaning and deep cleaning?
A: Regular cleaning covers routine maintenance tasks like sweeping, mopping, dusting, and basic bathroom/kitchen cleaning. Deep cleaning is more intensive, including inside cabinets, baseboards, grout scrubbing, behind appliances, and hard-to-reach areas. They recommend deep cleaning quarterly with regular cleaning in between.
Q: Do I need to provide cleaning supplies and equipment?
A: No, they provide all cleaning supplies, equipment, and materials, including industrial vacuums, mops, professional-grade cleaning solutions, and specialized equipment like steam cleaners. This is included in their service pricing, and equipment is well-maintained and sanitized between jobs.
Q: How do I book cleaning services with Jaymin?
A: Booking can be done by calling 0752 478 139 or 0741 634 254, using WhatsApp for quick quotes, or filling out an online form on their website. They provide instant quotes and confirm bookings immediately, with payment options via M-Pesa, bank transfer, or cash.
Q: What if I'm not satisfied with the cleaning service?
A: They offer a 100% satisfaction guarantee. If not satisfied, contact them within 24 hours, and they will return to re-clean the areas of concern at no additional charge. They aim for high customer satisfaction and stand behind their work quality.