Kalinoi

Client Focus Residential
https://www.kalinoi.com
Services:
  • General Housekeeping
  • Special cleaning
  • Cooking
  • Gardening and landscaping
Specialties:
  • Multitask personnel for cleaning and laundry
  • Office cleaning
  • Fumigation
  • Mattress and sofa cleaning
  • Airbnb and hotel cleaning
  • Event cleaning
  • Professional chefs
  • Gardeners for farm and home
Areas Served: Nairobi, Mombasa, Nakuru, Kisumu, Eldoret, Diani, Ukunda, Kitale, Malindi, Kakamega, Watamu, Bungoma, Busia
Focus Areas
#home services #book services #service providers #service categories #bookings
254703688879
nan

About Kalinoi

Kalinoi is a digital platform connecting households with home service providers across Kenya. The company operates as a marketplace where users can book various domestic services through an online system. Key features include location-based provider search, upfront transparent pricing, secure M-PESA payments, SMS-based booking notifications for providers without smartphones, and automated refunds if providers don't show up.

The platform emphasizes convenience for both service seekers and providers, offering solutions for periodic assistance without long-term commitments. Kalinoi focuses on empowering informal sector workers by providing fair wages, flexibility, and opportunities while helping households efficiently manage daily chores.

The company operates in multiple Kenyan cities including Nairobi, Mombasa, Nakuru, Kisumu, Eldoret, Diani, Kitale, and several other towns.

Common Questions about Kalinoi

Q: How do I book a service on Kalinoi?
A: First, select your city or town and search using location keywords or provider names. Filter by service category like cooking or cleaning. Choose a date and time on the provider's calendar, click 'Book,' receive a payment notification from Kalinoi LTD, enter your M-PESA PIN to confirm. You can then use the messaging system to send instructions to your provider.
Q: How do providers sign up and receive bookings?
A: Providers sign up on the platform and add their job details. They're matched based on location, skills, experience, ratings, and availability. Bookings come via SMS or call—providers can accept by pressing 1 or reject by pressing 2. No smartphone is required. After completing jobs, providers receive M-PESA payments and may qualify for a 2% NSSF account contribution.
Q: What happens if a provider doesn't show up?
A: The platform offers automated refunds when providers fail to appear. It also immediately suggests or reassigns another provider at the same price to ensure service continuity.
Q: What are the main benefits for service seekers?
A: Benefits include effortless booking with a click, SMS-based convenience, substitute help when regular staff are on vacation, transparent upfront pricing without negotiations, secure upfront payments released upon completion, no monthly salary commitments, and safety with data protection.

Contact Kalinoi

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