Kalinoi is a digital platform connecting households with home service providers across Kenya. The company operates as a marketplace where users can book various domestic services through an online system. Key features include location-based provider search, upfront transparent pricing, secure M-PESA payments, SMS-based booking notifications for providers without smartphones, and automated refunds if providers don't show up.
The platform emphasizes convenience for both service seekers and providers, offering solutions for periodic assistance without long-term commitments. Kalinoi focuses on empowering informal sector workers by providing fair wages, flexibility, and opportunities while helping households efficiently manage daily chores.
The company operates in multiple Kenyan cities including Nairobi, Mombasa, Nakuru, Kisumu, Eldoret, Diani, Kitale, and several other towns.