Kalinoi is a digital platform connecting households with home service providers across Kenya. The company operates as a marketplace where users can book various home services through a streamlined process. Service seekers can search for providers by location and service category, book appointments, and make secure payments via MPESA.
Providers can sign up for free, receive booking notifications via SMS even without smartphones, and get paid after job completion. The platform emphasizes convenience, transparent pricing, reliability assurance with automated refunds for no-shows, and safety measures for data protection.
Kalinoi aims to simplify household management while creating opportunities for service providers in the informal sector, offering flexible work arrangements without monthly salary commitments.